Dental/Medical Office Administrator
Dental Medical Office Administrator
There is a critical demand from every corner of the North American labour market for effectively-trained Dental Medical Office Administrators. Our aging population, new technology, and medical advances are fueling this demand.
Dental & Medical Office Administrators perform a wide range of administrative and support duties relating to the day-to-day operation of the dental practice. Specific job duties vary with education and experience. Their duties may include but are not limited to:
- Greeting patients, answering the telephone, and managing incoming and outgoing mail;
- Implementing efficient working processes, schedules and procedures;
- Collecting patient data;
- Being a liaison between the patient and the dentist/physician;
- Ensuring confidentiality and accuracy;
- Collecting insurance data and communicating benefits to the patient;
- Verifying patient eligibility and filing completed claims for payment;
- Tracking the progress of insurance claims;
- Making financial arrangements and collecting payments from patients;
- Maintaining accounts payable and accounts receivable organizing and maintaining the daily patient schedule;
- Maintaining a recall system;
Admission Requirements
- Ontario Secondary Diploma (OSSD) or equivalent
- Entrance Exam (covering English, Math)
- Admission Interview
Career Opportunities
Graduates of this program are qualified to work in an administrative capacity in any setting such as private and specialty dental & medical offices, dental medical clinics and insurance firms.
Our Curriculum
- Keyboarding
- Windows XP
- MS Office WORD 2007
- MS Office EXCEL 2007
- MS Office PP 2007
- MS Office ACCESS 2007
- Office Procedures
- Medical/Dental term.
- Anatomy Physiology
- Patient Management
- Basic Bookkeeping
- Medical Transcription
- Dental Billing
- Record Management
- Business Communications
- Appointment Scheduling
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